All patient dental information is held confidentially at this practice unless written approval is given by the patient for other parties to access this information. It is the policy of this practice to maintain security of all patient information and to ensure that this information is only available to authorised members of staff.
Should you have concerns about any aspect of our service, please discuss the matter with David or our receptionists. We will endeavour to satisfactorily resolve the issue. For urgent matters or queries, the dentists may be contacted by telephone during normal surgery hours. If the doctor is with a patient a message will be taken and the dentist will return your call as soon as possible. In an emergency situation, all endeavour will be made for you to speak with the dentist immediately.